I am sure there are MANY different ways to accomplish this task using many different tools and methods. This is just a short post on a topic I am asked about often. It is compatible with more than 40 input and output file types and has a batch conversion feature that runs in the background while you use other apps. I thought the best way to show how to do this would be by shooting a quick video:Īlso here is a quick screen shot of the settings for the WAV conversion so it will be in the format Cisco likes! I know we have all run into this especially with things like music on hold… Conclusion: # Switch is our favorite audio converter software, and it’s also available as a mobile app for Android devices. For the amount of time I spend performing this task I find the software to be extremely easy to use, accepting of every format I have thrown at it, and relatively inexpensive. Dan C Williams Quick Note: I thought I would make a quick post around how I prepare audio files for deployment in Unity Connection, Communications Manager, Contact Center Express, and other Cisco UC 1 products.I like to use the Switch application by NCH Software for this task. Convert Audio Files for use with the Cisco Unified Communications Suite Janu But, I have quite a few that would much rather just record a message with whatever is handy (an iPhone more and more these days) and e-mail it to me for uploading and configuration. I have some clients that have call handler managers and record and configure their own messages on the systems. Sometimes publishers take a little while to make this. The Request: #ĭue to inclement weather conditions in the southeast I had multiple clients that needed emergency messages uploaded to their Unity Connection auto attendants. We dont have any change log information yet for version 5.12 of Switch Audio File Converter. It can convert mp3, wav or wma format and more to the. This post will be focused around Unity Connections but the same method can be used for all applications. Convert wma, wav, aiff, ogg and 40 other audio file formats. I thought I would make a quick post around how I prepare audio files for deployment in Unity Connection, Communications Manager, Contact Center Express, and other Cisco UC 1 products.
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